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Your guide to total Customer Service at Courts

The Best Service

At Courts we've trained to give you, the customer the very best service every time you come in to the store or phone with an enquiry. Each member of our sales team is fully trained on the benefits of the products we sell, in order to give you clear and concise advice and quickly help you choose the right products for your needs. Courts also has a range of leaflets that will give you advice and tips before you make that all important purchase - ask in store about range of Choose leaflets.

Availability Guarantee

When we advertise a product we guarantee to have that product in stock and available for delivery, unless we have clearly stated in the advertisement that stock is limited.

Occasionally, we do sell out of a product due to unexpected demand. If this happens, we will source additional stock. If this not possible, we will contact you to offer an equilvalent or better product at the same price, or if you prefer, we will give you a full refund.

Guaranteed Credit for Everyone

Whatever your circumstances, whatever your means, at Courts We guarantee to have a credit scheme for you. For More details contact the Credit team.

Quick and easy credit

Shopping on credit at Courts couldn't be simpler. We will process your credit application while you wait, as long you in all the following dcuments:

  • Recent pay slip
  • Proof of Employment
  • One form of Identification
  • Confirmation of your address ( a utility bill for example)

Along with your receipt, you will receive a guide to Courts Ready Finance, designed to help understand and manager your account.

Lowest Prices Guaranteed

We check our competitors' prices all the time, that's how we know we have the lowest prices on everything we sell. We are sure of our prices that we guarantee them to be the lowest.

In the unlikely event that you find an identical product - duty and freight paid - elsewhere in perfect condition at a lower price eitherbefore you make your purchase, or up to 7 days after you have made your purchase, we'll immediately reduce our price to beat it and give you double the difference in cash.

Payment Protection Included

At Courts, your credit payments include Courts Payment Protection Plan. This insures your goods for the length of your contract against several risks, depending on the Option chosen. Providing your account is not in arrears, all remaining payments will be cancelled.

Free and Fast Delivery

We guarantee to have your purchase delivered to you within 48 hours of your financial transaction being complete. When you place your order, we will arrange a convenient time to deliver your goods. In the unlikely event that we are unable to meet this agreed time, we will contact you to reschedule delivery.

Free Installation

We now offer a free installation service on selected products. This means, that we will deliver your purchase to your house, unpack it, place it whee you want it, connect it and make sure it works. This is all free! (we don't do building, wiring or plumbing for free - but we can arrange it!)

Our delivery team also carries a range of accessories that we can install at same time, if you do need any extras we will have to make a small charge for these.

Ask in store for more details of our Free Installation Service.

Speedy Repair

If your Courts purchase breaks down at any time, simply contact our Service Centre and we will immediately arrange to collect it and give you an estimate of how long it will take to repair it. If this within the guarantee period, we will make the repair and charge you nothing.

We also offer a loan service for essential products such as fridges, freezers and stoves and will lend you a replacement if your repair is expected to take more than a week.

Courts Service Centre - we service what we sell

Our Courts Service Centre has been set up to handle any problems our customers may have with their products, even if it after the manufacturers's guarantee has expired! if you do have a problem with your purchase, simply call the Serrvice Centre and we will arrange for the product to be checked, advise you how long the repair will take and how much the repair will cost you. If the problem happens within the manufacturers guarantee period the repair will be free.

Cash & Go

In our Kingstown store, we offer an express cash service - Cash & Go. If you know what you want and want to pay using cash, go to Cash & Go and you can make your purchase without any delay.

We Promise

  • Pleasant and courteous staff
  • Knowledgeable staff
  • Quick and easy credit
  • Payment protection with credit aacounts (please ask for details)
  • Speedy cash facilities
  • lowest prices - cash or crddit
  • fast and free delivery
  • Maximum warranties
  • Free installation
  • Speedy repair, replacement and loan.

If you are not satisfied with service at Courts please call us.

Contact us at:
1 784 456 1325